🛟 Support & FAQ

We're here

Something not working or need help — we reply within 24 hours on business days.

Main support email
Email us with anything — we'll reply with full details.

What is NudgeMe

NudgeMe is an AI-powered reminder app with personalities. Forward any message or paste text — AI figures out the task and the deadline, schedules reminders. The personality you pick (wife, grandma, drill sergeant, demon, and more) nags you with escalating intensity until you mark the task done.

Get in touch

General support

Any technical questions or account help. Reply within 24 hours.

Something isn't working

Notifications aren't coming through

iOS: iPhone Settings → Notifications → NudgeMe → make sure they're on. Also check Focus modes — they can block notifications.

Android: Settings → Apps → NudgeMe → Notifications (on), Battery (exclude from optimization).

AI misunderstood my task

Forward the task with more context, or specify the deadline explicitly ("tomorrow by 6pm"). If the error repeats, send an example to support@getnudgeme.com.

App freezes or crashes

1) Restart the app. 2) Check App Store for updates. 3) If it persists — email support@getnudgeme.com with your device model and iOS/Android version.

Is there a Mac/Windows version?

The web version app.getnudgeme.com works in any modern browser — installable as a PWA. No native desktop apps yet.

Account & data

How do I delete my account?

In the app: Settings → scroll to bottom → "Delete account". After requesting, you have 7 days to change your mind (log in and tap "Cancel deletion"). After 7 days, the account and all data are permanently deleted. Alternatively — email support@getnudgeme.com with subject "Delete account", we'll do it manually.

What data do you store?
  • Email — for login and notifications
  • Tasks you created and their statuses
  • Your chosen personality and notification preferences
  • Streak and completion statistics

No ads, no trackers, no data sharing with third parties except our AI provider (Anthropic). Full details in Privacy Policy.

Can I export my data?

Yes. Email support@getnudgeme.com with subject "Data export", include your account email. Within 7 days we'll send a JSON with all your tasks and settings.

I forgot which email I used — what now?

Email support@getnudgeme.com with a description: roughly when you signed up and which persona you chose. That's usually enough to locate the account.